2014-08-11, 07:42
I've had a Runbo X5 for about a year and personally I wouldn't recommend it to anyone. The reasons why are as follows:
1. No customer support
At one point I had bricked the phone because I didn't now how to root it and I messed up. I admit that it was my own fault. I tried to get a hold of Runbo for help, the problem is that you can't get a hold of them. I tried email, Twitter, and Facebook but got no answer. Finally, I found a guy in India(I'm American) and paid him $80.
2. No Jelly Bean update:
At one point on their FaceBook page they said there would be an update from ICS to Jelly Bean. I was really excited about that because I LOVE the ThemerBeta Themes and Themer Beta does work with ICS. Well, they update never came.
3. Their website sucks:
Unless you speak Chinese their website is a pain in the ass to use, even with Google Translator. On top of that, the last time I checked, they don't even advertise the X5 anymore on the site.
4. They are crooked:
When I got the phone I made a youtube video called "Runbo X5 the Man phone". There's a company called Leeline that sells rugged phones which I'm sure is connected to Runbo. Leeline took my video, without asking me and them used to sell the Runbo Q5. I even asked them to take the video down because it's false advertising and even waited a few days. I also emailed them too. Guess what? No reply to the email or in the comments section of the video of mine that they STOLE!!! So I flagged it.
So there you have it these are my reasons for not buying/recommending Runbo products anymore. If you want a rugged phone I would recommend you look at Casio, Kyocera or the the Caterpillar B15Q.
1. No customer support
At one point I had bricked the phone because I didn't now how to root it and I messed up. I admit that it was my own fault. I tried to get a hold of Runbo for help, the problem is that you can't get a hold of them. I tried email, Twitter, and Facebook but got no answer. Finally, I found a guy in India(I'm American) and paid him $80.
2. No Jelly Bean update:
At one point on their FaceBook page they said there would be an update from ICS to Jelly Bean. I was really excited about that because I LOVE the ThemerBeta Themes and Themer Beta does work with ICS. Well, they update never came.
3. Their website sucks:
Unless you speak Chinese their website is a pain in the ass to use, even with Google Translator. On top of that, the last time I checked, they don't even advertise the X5 anymore on the site.
4. They are crooked:
When I got the phone I made a youtube video called "Runbo X5 the Man phone". There's a company called Leeline that sells rugged phones which I'm sure is connected to Runbo. Leeline took my video, without asking me and them used to sell the Runbo Q5. I even asked them to take the video down because it's false advertising and even waited a few days. I also emailed them too. Guess what? No reply to the email or in the comments section of the video of mine that they STOLE!!! So I flagged it.
So there you have it these are my reasons for not buying/recommending Runbo products anymore. If you want a rugged phone I would recommend you look at Casio, Kyocera or the the Caterpillar B15Q.