2016-02-24, 18:45
Digital Disconnect Between User Experience And Business Results: Report
While digital leaders still struggle to put the pieces together, at least there’s a broad understanding of the need for real-time, end-to-end visibility into the customer experience. Furthermore, there is no shortage of performance management tools on the market. Given the extraordinarily competitive nature of the digital landscape today, it’s only a matter of time until enterprises finally get their digital acts together.
http://www.forbes.com/sites/jasonbloombe...uture-tech
While digital leaders still struggle to put the pieces together, at least there’s a broad understanding of the need for real-time, end-to-end visibility into the customer experience. Furthermore, there is no shortage of performance management tools on the market. Given the extraordinarily competitive nature of the digital landscape today, it’s only a matter of time until enterprises finally get their digital acts together.
http://www.forbes.com/sites/jasonbloombe...uture-tech