www.chinaphonearena.com

Full Version: Microphone problem
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Hello, I have a Hasee x50ts 2/32GB mtk6592 but it has a microphone problem. When I make a call and talk speakerphone the other person does not hear anything. Also when I record a video it has no noise and when I use the Voice Recorder app, it does not record anything except when I hit the phone with my finger and it records the tak-tak noise. Is it a software or a hardware problem? Any suggestion? Will a custom rom help?
Hi arist1976 !

your device had just this problem when did you purchased it ?
Or this problem appeared suddenly after a short time ?
(2015-02-16, 04:58)Cleopatra Wrote: [ -> ]Hi arist1976 !

your device had just this problem when did you purchased it ?
Or this problem appeared suddenly after a short time ?

It has the probem since I bought it.
(2015-02-16, 05:27)arist1976 Wrote: [ -> ]
(2015-02-16, 04:58)Cleopatra Wrote: [ -> ]Hi arist1976 !

your device had just this problem when did you purchased it ?
Or this problem appeared suddenly after a short time ?

It has the probem since I bought it.

It is a bad news !
Probably your device is still warranty; you should consider the replacing with another working phone.
(2015-02-16, 05:33)Cleopatra Wrote: [ -> ]
(2015-02-16, 05:27)arist1976 Wrote: [ -> ]
(2015-02-16, 04:58)Cleopatra Wrote: [ -> ]Hi arist1976 !

your device had just this problem when did you purchased it ?
Or this problem appeared suddenly after a short time ?

It has the probem since I bought it.

It is a bad news !
Probably your device is still warranty; you should consider the replacing with another working phone.
I am disappointed. Bad news.
(2015-02-16, 06:14)arist1976 Wrote: [ -> ]
(2015-02-16, 05:33)Cleopatra Wrote: [ -> ]
(2015-02-16, 05:27)arist1976 Wrote: [ -> ]It has the probem since I bought it.

It is a bad news !
Probably your device is still warranty; you should consider the replacing with another working phone.
I am disappointed. Bad news.

Another question: Do you have rooted your device ?
If your device is rooted ... you have lost the warranty Sad
Yes, unfortunately it is rooted,
What a pity Sad

Anyway, at first you can download the original stock rom of your device here:

[Only registered and activated users can see links Click here to register]

And then you should use SP Flash Tool and MKT Droid Tool. I'm asking you to read the two links below carefully:

[Only registered and activated users can see links Click here to register]

[Only registered and activated users can see links Click here to register]

Good luck :-)
(2015-02-16, 08:35)Cleopatra Wrote: [Only registered and activated users can see links Click here to register]

And then you should use SP Flash Tool and MKT Droid Tool. I'm asking you to read the two links below carefully:

[Only registered and activated users can see links Click here to register]

[Only registered and activated users can see links Click here to register]

Good luck :-)
I have downloaded this rom but there is a problem. It is an older version than the version I already have and the Hasee company is a little lazy at updates. In the official site they have a June's version rom and my phone has August's version. So I don't want more bugs(probably). Anyway you are very kind, thank you. Don't you think it might be a hardware problem?(a good technician can probably solve it)
(2015-02-16, 16:35)arist1976 Wrote: [Only registered and activated users can see links Click here to register]

And then you should use SP Flash Tool and MKT Droid Tool. I'm asking you to read the two links below carefully:

[Only registered and activated users can see links Click here to register]

[Only registered and activated users can see links Click here to register]

Good luck :-)
I have downloaded this rom but there is a problem. It is an older version than the version I already have and the Hasee company is a little lazy at updates. In the official site they have a June's version rom and my phone has August's version. So I don't want more bugs(probably). Anyway you are very kind, thank you. Don't you think it might be a hardware problem?(a good technician can probably solve it)One month ago I have downloaded my original stock rom from the site that I have suggested you; it is older than my rom too but I haven't had any problem. I have suggested you to install the original stock rom so (MAYBE) you'll take advantage of the guarantee (I have told you "MAYBE" because the manufacturer has some softwares to discover the rooted or altered devices).
Anyway, it could be a hardware problem, and a good technician could probably solve it; but a good technician will ask you money. Before to send your device to a good technician, I want to suggest you to try another solution:

Install Mobileuncle MTK Tools app, and then follow the next instructions carefully:

Open Mobile Uncle Tools and open engineering mode.
Under engineering mode, go to 'Hardware Testing' and go to ‘Audio’.
Go to ‘Normal Mode’ (front speaker)
Under ‘Type’ select 'Sip'.
Under ‘Level’ enter these values (Value is 0~255)

Level 0 < Value 160 Max vol 150 (press SET and OK)
Level 1 < Value 176 Max vol 150 (press SET and OK)
Level 2 < Value 192 Max vol 150 (press SET and OK)
Level 3 < Value 208 Max vol 150 (press SET and OK)
Level 4 < Value 224 Max vol 150 (press SET and OK)
Level 5 < Value 240 Max vol 150 (press SET and OK)
Level 6 < Value 255 Max vol 150 (press SET and OK)

Apply the same settings (above) to 'Sip' on ‘Headset Mode’ and 'Sip' on ‘Loudspeaker Mode’

'Loudspeaker Mode' is the back speaker.

Next, in ‘Normal Mode’ under ‘Type’ select ‘Mic’. Under ‘Level’ select ‘Level 0'.
Under ‘Value is 0~255' enter 255. For all levels, from level 0-6 set the value as 255 (there are 14 levels on my phone and I've set all levels to 255). This will ensure that your voice is audible to other person even when you turn down the speaker volume. Apply the same settings to ‘Headset Mode’ -> Mic and ‘Loudspeaker Mode’ -> Mic.
Next, in ‘Normal Mode’ under ‘Type’ select ‘Sph’. Under ‘Level’ select ‘Level 0'.
Enter these values under ‘Value is 0~160' for various levels.

Level 0 -> 90
Level 1 -> 100
Level 2 -> 110
Level 3 -> 120
Level 4 -> 130
Level 5 -> 140
Level 6 -> 150

Apply the same settings (above) to 'Sph2'
Apply the same settings (above) to ‘Headset Mode’ -> Sph, Sph2 and ‘Loudspeaker Mode’ -> Sph, Sph2
Next, in ‘Normal Mode’ under ‘Type’ select ‘Media’.
Enter these values under ‘Value is 0~255' for various levels.

Level 0 -> 32
Level 1 -> 48
Level 2 -> 64
Level 3 -> 80
Level 4 -> 96
Level 5 -> 112
Level 6 -> 128
Level 7 -> 144
Level 8 -> 160
Level 9 -> 176
Level 10 -> 192
Level 11 -> 208
Level 12 -> 224
Level 13 -> 240
Level 14 -> 255

Apply the same settings (above) to 'Headset Mode’ -> FMR, Media and Matv
Apply the same settings (above) to ‘Loudspeaker Mode’ -> FMR, Media and Matv
VERY IMPORTANT: remember to quit MobileUncle and restart the phone after to apply all the settings.