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Any luck? I Have the same problem and I don't know what to do. The shop where a buy this phone answer me to make a video and to sent to them, so, meanwhile i will stay without phone.
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i have try all the sugestion i found on the Internet. I broke my Cubot X9 exactly like Shucky. On OTA i saw an update, around 12-14 MB, i press the "install" button, the phone said that require a restart, i've pressed the restart button, and after the logo it restart again and go directly to recovery mode.
I've try to put a ROM on SD card and install it, but after i press install, it stop and say "operation aboart".
The only way to connect to phone to computer is with ADB push, i've try this with the command "ADB sideload", but the same story, it stop after 1 second and say "operation aboart"
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Ok ... thank you for your explanation :-)
Do you have already tried the steps to install TWRP Recovery ?
:-)
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MKT Droid Tools does not detect my phone, and the Yellow box is allways White. I will keep trying.