RAGOTNICOLAS
Unregistered
Hello,
I have a problem with my oukitel K6000 Plus received today.
The sim card is not detected. I tried the 2 slot without success.
Have you got a suggestion ?
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2017-07-15, 17:27
(This post was last modified: 2017-07-15, 17:28 by Bacon_Puffs.)
The same SIM card works fine in the first slot?
Go to Settings > About phone > Status > IMEI and make sure there is nothing that says "unknown" there.
Also settings > SIM cards and see if slot 2 is able to be turned on and off. If you can, go into SIM 2 settings and try switching between 3G and 2G and 4G.
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Hello,
Thank you for your feedback and sorry for my late answer.
Yes the 2 imei are correct.
Sometime the sim works fine and randomly the sim is not detected and i need to unplug and plug anytime and works again for 1 or 2 minutes.
Sometimes works for some days.
I don't understand what happen.
Is it possible to get logs for that ? i have check for update, i'm ok. Cheking for new rom or other rom, i don't find.
I will try to fix SIM1 in 3G to see if it's better.
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I have not seen this issue.
Right, as you've mentioned, I would recommend trying 2G only or 3G only for a few days, see if the problem continues to occur. I know that's not a good solution, but just to test.
Two roads diverged in a yellow wood,
And sorry I could not travel both
And be one traveler, long I stood
And looked down one as far as I could
To where it bent in the undergrowth